Returns & Refunds

Return & Refund Policy

We value your satisfaction and aim to provide a smooth and reliable shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

You may request a return within 7 days of receiving your order. To be eligible for a return, the product must:

  • Be unused and in original condition
  • Include original packaging and accessories
  • Show no signs of damage or misuse

2. Non-Returnable Items

  • Personal care or hygiene products
  • Gift cards or digital/downloadable items
  • Products marked as “Final Sale”

3. Return Process

To initiate a return, please contact us with your order number and reason for return. Once approved, return instructions will be shared with you.

4. Refunds

After inspection of the returned product, approved refunds will be processed to the original payment method within 5–10 business days.

5. Shipping Costs

Shipping charges are non-refundable unless the return is due to a damaged or incorrect item.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect product, notify us within 48 hours of delivery for a replacement or full refund.

7. Cancellations

Orders can be canceled before dispatch. Once shipped, cancellation is not possible and the return process applies.

8. Contact Information

For any questions regarding returns or refunds, you can contact us using the details below:

Business Address:
23475 Glacier View Dr, Eagle River, Alaska 99577, USA

Phone Number:
+1 (907) 694-7675

Email:
support@buydailygoodsmarket.com